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Defining quality on Quora — what a helpful answer looks like

Post by Marc Bodnick:

Defining quality on Quora — what a helpful answer looks like

Keeping quality high is Quora’s number one priority as we work to achieve our mission.
In the coming weeks and months, we’ll be making major changes to strengthen quality. These changes will reward great questions and answers with better ranking and distribution and marginalize mediocre and low-quality answers. In other words: high-quality answers and useful knowledge shared will reach and help more people.
Today, we’ve published a new in-depth answer that describes what quality means on Quora, and what it means to be helpful.
What a helpful answer looks like. In summary, helpful and high-quality answers:
  • Are helpful to anyone who wants to know the answer to the question. In other words, good answers are helpful to both the OP and to anyone else who has the same question in the future.
  • Are supported with rationale. Helpful answers typically assume that the question is implicitly asking “Why?”, even if it doesn’t say so explicitly. Helpful answers include convincing rationale, so that the reader can understand why the answer is correct.
  • Often consider the frame of mind of the typical person who has this question. In other words: what are they wondering, what are they confused about, and what kind of background / context they need from an answer.
  • Demonstrate credibility and are factually correct. A good answer convinces readers that it’s trustworthy and credible by providing reliable sources, listing good examples, and explaining (often succinctly in a topic bio) why the answerer has expertise or first-hand experience in the subject.
I encourage you to read the longer complete answer. Quora’s decisions about quality in the coming months will be closely tied to this answer.
Quality and readership. Our new answer about quality also makes it clear that high-quality answers should get better distribution and low-quality answers should get very little. The more complete and thoughtful your answer is, the more likely it will (1) rank at or near the top of the page and (2) reach lots of readers. Our intent is that low-quality / mediocre answers will not get much (if any) distribution.
We’ve also published a new Q&A about bad answers. tl;dr – Short, unhelpful answers that aren’t supported with rationale / explanation are considered bad. Our intent is that you see fewer (ideally zero) of these answers in the future.

Defining quality on Quora — what a helpful answer looks like

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